As Director of Client Experience, Jena is dedicated to creating a seamless, thoughtful experience for every Armstrong Dixon client. With a background spanning legal, customer service, marketing, and operations, she brings a strategic and detail-oriented approach to shaping the firm’s client journey. She oversees the communication and touchpoints that ensures every interaction reflects Armstrong Dixon’s commitment to service and long-term partnership.

Jena lives in Georgia with her husband, three children, and their two dogs. She enjoys cooking and entertaining for family and friends, gardening, and spending time reading.